Now that we have left 2023 and entered a new year, organisations will be encountering new challenges. They must get to grips with newer emerging technologies and trends, while also continuing to modernise their infrastructures and operational approaches.
2024 is being heralded as the year of Artificial Intelligence, and more specifically Generative AI. Analyst firm Canalys predict that global IT spending will increase by 3.5%, and even higher in some specific key areas that are of focus for MTI and our customers – namely, Cyber Security (11.1%), and IT Services (7.5%). While a slight reduction is expected in Infrastructure spending (down 0.1% from a globally addressable market of 417 billion US$), over 70% of all this potential spending will be driven through the Channel rather than directly through vendors. This, in part, demonstrates the value that solutions and managed services providers such as MTI bring to both organisations and vendors.
Source: https://canalys.com/newsroom/worldwide-total-addressable-IT-market-2023
How will this reshape organisations existing challenges and opportunities within their core infrastructure?
Between MTI’s public sector and commercial customers, the majority probably fall on the technology adoption bell curve as early or late majority adopters.
Organisations may still be grappling with the hot technology topics and trends from the last few years, despite the forced acceleration and adoption of changes through Covid. These likely include:
- IT Transformation to deal with legacy technical debt.
- Defining and exploiting their cloud strategies to greater effect.
- Enhancing Automation and Orchestration to drive more autonomous infrastructure operations.
- Combating Cyber Threats by enhancing their Data Protection capabilities.
- Containing costs.
As we look back over 2023 and the challenges it presented, such as “Chippageddon”, unstable geopolitical and economic issues, and other lingering effects of the Covid pandemic, most businesses weathered these specific storms. However, this often came at the cost of investment in the areas highlighted that could have propelled their respective businesses forward and provided a competitive advantage.
We know that a lot of legacy infrastructure is due to be replaced in 2024, and customers will be looking at how they can extract maximum value from their future investments. We believe that the cloud debate is largely settled, and our world will be a hybrid one (at least for most), viewing ‘Cloud’ as something you do, rather than somewhere you go. With this change in operating models, there are inherent opportunities to drive automation and streamline operations to be more efficient and autonomous.
The advent of Generative AI presents real opportunities for our customers (see this informative article from our Hybrid Infrastructure Practice Lead, Steve Wiggs here: Unlocking the Power of Generative AI with MTI: A Dell Titanium Partner – MTI A RICOH Company) but our customers still need to deal with all of their pre-existing challenges in order to skill up their personnel to be able to focus on AI development or indeed, other projects that enable them to focus on more strategic and value added outcomes within their respective industries.
With that being said, why partner with MTI and how can we help?
When it comes to IT transformation and cloud strategy, we can support our customers with modern innovative solutions across core DC technologies, whether Servers, Storage, Virtualisation or Data Protection, we partner with the leading vendors and understand the technologies and consumption models that can drive Innovation, Automation, Performance and Scale, with solutions backed by AI ops telemetry platforms to make fleet management of Servers, Storage and Hypervisor platforms a more integrated and automated experience. As customers look to drive consumption based upon cloud principles we can tailor solutions that can be delivered based upon a variety of consumption models whether they be CapEx or OpEx, or a combination of the two.
We can provide modern, robust backup solutions built to combat the threat and risks from ransomware, and that deliver reliable recovery outcomes, these solutions can exploit cloud storage as an on ramp to cloud utilization and utilize machine learning intelligence to surface indicators of compromise, to help our customers know what is safe to recover and then recover it rapidly should the worst case scenario present itself.
Finally, by entrusting MTI with your network, storage, Hypervisor, or backup environment, you’re not just offloading routine operations; you’re gaining a strategic partner dedicated to optimising your infrastructure. Let us shoulder the burden of day-to-day management, allowing your internal resources to thrive in areas that truly drive your business forward. Take the next step toward efficiency and innovation by partnering with MTI’s Managed Services today.