ABOUT 2018-02-01T13:40:35+00:00

About

MTI is a global provider of IT & IT security solutions and services

Driving agility with MTI Cloud

We work with over 1,800 customers from a range of industries around the world.

Over the last 25 years, we’ve helped thousands of organisations to transform their IT, enabling them to reduce operating costs, increase profitability and mitigate risk. We employ proven methodologies and best practices and adopt a consultative approach to help our customers solve business challenges, providing secure, compliant management of their applications, data, infrastructure, and environment.

Whether in a private, public, or hybrid cloud environment, we provide flexible, tailored contracts to meet capex, opex or utility-based requirements.

We partner with our customers and take the time to understand their business, their challenges, their goals and aspirations. Our consultants work with you to provide support and guidance, helping you to ensure that the right strategic decisions and investments are made. Our pre and post-sales service delivery is unrivalled, and it is for this reason that we manage to retain so many of our clients. It’s also why over 98% of the organisations that we work with would recommend us.

Facts & figures

In 2017 MTI celebrated its 28th anniversary!

Last year, we delivered 6,700 consulting days to our clients and partners

…that’s our average Customer Satisfaction Excellence score

We manage over 2,600 contracts worldwide and work with more than 1,800 clients

We retain over 98% of our clients on an annual basis

…of the 14,107 ServiceDesk tickets that were raised by our clients in the last 12 months were addressed within SLA resolution times

Our average response time for Managed Services incidents is less than five minutes

Through our global partnership with SunGard, we offer over 100 datacentre and co-location choices

Average response time for a maintenance and support call is less than 14 minutes

We have been named as DellEMC Mid-Market Partner of the year three times running

Quality & Environmental Policy

MTI operates a Quality & Environmental Management System that has gained BS EN ISO 9001:2008 and BS EN ISO 14001:2004 certification.

READ OUR POLICY

Modern slavery statement

This statement is made on behalf of MTI Technology Limited pursuant to section 54(1) of the Modern Slavery Act (the “Act”) and constitutes our slavery and human trafficking statement.

READ OUR STATEMENT