Partnering with the MTI Team
Your issues are addressed directly by the MTI Managed Service team, either remotely or liaising with an on-site team (managed by you), depending on the nature of the issues to be resolved. When opting for this level of service from MTI, you can relax in the knowledge that your systems are being fully managed and maintained by experts.
Effortless Business Focus
You can focus on your core business activities while we take care of the day-to-day management
Efficiency through Stability
Save time, reduce costs and increase efficiency while ensuring that your data centre infrastructure is always up and running smoothly
Stress - Free Operations
Benefit from hassle-free, worry-free operations while our team of experts are dedicated to managing your infrastructure
Driving Business Forward
Experience the business benefits and measurable results that drive your business forward
Data Centre Managed Service Specialities
All of our managed services include 24/7/365 monitoring to ensure that proactive or reactive alerts are reviewed, prioritised and acted upon appropriately, leaving you with peace of mind that your infrastructure is being managed by MTI.
We offer trend analysis over a 24-month period, real-time firmware version monitoring for security and functionality improvements, and flexible upgrade scheduling. This allows us to accommodate our customers’ preferred timeframes, whether during or outside of regular business hours.
Backup & Recovery
Full incident lifecycle management of backup success, failures, back up job re-runs, available capacity and future capacity. We provide comprehensive backup and recovery services to ensure data protection and adherence to regulatory requirements.
We schedule reliable backups to disk, tape or cloud to ensure successful data recovery on demand.
Our solution provides a comprehensive view of your entire compute/HCI virtualisation layer, including physical and virtual servers, hyper converged setups, and cloud technologies. This allows you to quickly identify and resolve any issues before they impact your business.
We provide the skills and expertise to keep your LAN, WLAN, and private WAN environments running smoothly and securely, ensuring the availability of services to your business throughout the technology stack. We help you control costs, maintain security, and reduce risk by protecting and managing your network.
Our Managed Services division offers remote infrastructure support, monitoring, and management solutions, making IT management less daunting.
Our team of highly qualified technical consultants, infrastructure specialists, and support engineers deliver unrivalled expertise, experience, and service capability to provide the best possible outcomes.
We offer bespoke, service-based solutions tailored to meet our customers unique technical requirements.
ITIL v4 Excellence
MTI’s Managed Services are aligned to the ITIL v4 framework with defined Service Level Agreements (SLA).
On all Service Levels offered, you can be assured that MTI is delivering services against a globally recognised set of industry standards, processes & governance.