Partnering with the MTI Team
Your issues are addressed directly by the MTI Hybrid Infrastructure Managed Service team, either remotely or by liaising with an on-site team (managed by you), depending on the nature of the issues to be resolved. When opting for this level of service from MTI, you can relax in the knowledge that your systems are being fully managed and maintained by experts.
Effortless Business Focus
You can focus on your core business activities while we take care of the day-to-day hybrid infrastructure management
Efficiency through Stability
Stress - Free Operations
Benefit from hassle-free, worry-free operations while our team of experts are dedicated to managing your infrastructure
Driving Business Forward
Experience the business benefits and measurable results that drive your business forward
Data Centre & Cloud Managed Service Specialities
All of our data centre and cloud managed services include 24/7/365 monitoring to ensure that proactive or reactive alerts are reviewed, prioritised and acted upon appropriately, leaving you with peace of mind that MTI is managing your infrastructure.
Backup Managed Service
Fully managed backup service, where certified experts oversee automated backups of digital and physical assets, provide proactive monitoring, rapid recovery, monthly restoration testing, and comprehensive reporting to ensure resilient, reliable data protection.
Compute (Server & HCI) Managed Service
Fully managed VMware/vSphere hypervisor service covering storage, SAN infrastructure, and virtual machines, with advanced monitoring, proactive maintenance, and VCF suppor
Cloud Storage Managed Service
Cost-effective, S3-compatible “Hot” tier storage via Wasabi, giving customers full control through a dedicated cloud console, flexible scaling, and predictable billing—ideal for archiving or off-site backups.
Data Centre Hosting Managed Service
Fully managed colocation service with optional IT and security management, covering facility operations, server, storage and network support, and advanced security services including EDR, SIEM, PAM, vulnerability management, and penetration testing.
Databases Managed Service
Comprehensive 24/7 management of Oracle, SQL Server, and multi-cloud databases, including proactive monitoring, optimisation, automation, performance tuning, patching, and management reporting.
Dell APEX Managed Service
Fully managed Dell APEX storage delivered on a consumption basis, with frame-based pricing, advanced monitoring, and proactive maintenance covering all aspects of the storage environment.
Hardware Break Fix
Provides end-of-life hardware support and repair services to extend the lifespan of legacy infrastructure, ensuring operational continuity, cost control, and reduced risk of unplanned downtime.
Storage Managed Service
MTI provides a fully managed storage service priced per frame/system, with advanced monitoring and proactive maintenance covering all aspects of storage including microcode updates, pool and LUN creation and modification, FC zone management, and snapshot creation and management.
Storage Support
Provides L3 support for Dell and Pure storage solutions with vendor escalation for complex issues, plus best-effort or break/fix support for third-party and end-of-life systems via Service Express.
Support Plus
Provides ongoing support and maintenance for enterprise storage and compute systems, ensuring operational continuity and vendor-level SLA adherence.
Network Managed Service
Provides 24/7 management, monitoring, and maintenance of client network infrastructure. Includes proactive fault detection, rapid resolution, hardware/software maintenance, backups, compliance support, and help desk services.
Why MTI?
Streamlined Support
Our Managed Services division offers remote infrastructure support, monitoring, and management solutions, making IT management less daunting.
Unrivalled Expertise
Our team of highly qualified technical consultants, infrastructure specialists, and support engineers deliver unrivalled expertise, experience, and service capability to provide the best possible outcomes.
Tailored Solutions
We offer bespoke, service-based solutions tailored to meet our customers unique technical requirements.
ITIL v4 Excellence
MTI’s Managed Services are aligned to the ITIL v4 framework with defined Service Level Agreements (SLA).
On all Service Levels offered, you can be assured that MTI is delivering services against a globally recognised set of industry standards, processes & governance.
End-to-End Hybrid Infrastructure Solutions
Our top-tier partnerships enable us to provide you with market-leading hybrid infrastructure solutions
