IT Managed Services

MTI provides ITIL supported Managed Services for organisations core datacentre infrastructure. The focus on these services is to remove the burden of operational “business as usual” and allow investment in resources that provide value creation and measurable return for the business.

By selectively out tasking services within the business that assist in the business running but do not provide any discernible business differentiation electing a Managed Service allows the IT organisation to focus on business value.

By using MTI specific staff we use our knowledge and skills to drive efficiency in operations, both through business take-on but also through the life of the contract. With the ITIL framework in mind continuous improvement is a linchpin to deliver a consistent and effective service. MTI carefully plan business take on to reduce risk but also to understand where innovation can be applied through transition as part of the service migration, this in turn means efficiency savings are created at the very start of the service contract.

IT Teams are moving more and more towards Service Management rather than Systems management to again allow the focus to be on operational improvement and the alignment to key business objectives.

MTI has been a helping organisations improve and transform their IT systems for over 20 years and has invested significantly in skills, capabilities and services to help our customers accelerate and de-risk their change programme and projects.

Services include:

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