Cyber Security Managed Service Areas
Incident Response with Forensics
Offers 24/7 breach response, digital forensics, root-cause analysis, remediation guidance, and incident readiness support.
Managed PAM
Delivers continuous monitoring, credential management, and threat protection to secure privileged accounts and reduce insider, external, and third-party risks.
Managed Defender for Identity
Detects compromised accounts, abnormal logons, and advanced attacks in Active Directory and Azure AD, with expert triage and response support.
Managed SIEM
Monitors and analyzes security events across the environment, delivering threat hunting, incident response, reporting, ITSM integration, and optional major incident bridge support.
Managed EDR/XDR
Monitors, detects, and responds across your digital estate through our in-house SOC, delivering expert triage, containment actions, and detailed reporting.
Managed Firewall
Provides ongoing firewall management including configuration, monitoring, and incident response support.
Managed Vulnerability Management
Delivers vulnerability scanning, risk-based prioritisation, remediation tracking, and SLA-driven recommendations to reduce exposure and strengthen security posture.
Managed Detection and Response
24/7 managed service delivering real-time detection, incident response, and proactive threat hunting.
Major Incident Bridge
Coordinates the customer, MTI’s SOC, and forensic partners during major incidents to enable rapid, aligned response and recovery. Available as a SIEM/MDR add-on.
Supply Chain Risk Managed Service
MTI’s Managed Supply Chain Risk Service identifies and mitigates supplier cyber risks through assessments, workshops, and continuous monitoring, using Risk Ledger to deliver real-time visibility, streamline compliance, and embed proactive risk management.
Virtual CISO
Provides on-demand senior cyber security leadership, delivering strategic oversight of policies, risk, compliance, and incident response, with access to specialist expertise and a gap analysis against standards such as CIS, NCSC CAF, and ISO 27001 to create a prioritised roadmap.
Reducing Risk of Cyber Threats
Managed services should be a strategic priority for your business, which makes them a strategic priority for ours. We’re not generalists; we don’t bolt it on as an afterthought. Instead, we take the time to consider what your managed service needs to look like to support your ambition:
• What outcomes does your business seek to achieve?
• How do you currently operate?
• Where will a managed service add value (and make your life as easy as possible!)?
Our business has dedicated teams for various technologies, ensuring you always have top talent on your side. Plus, we provide monthly C-suite ready reports to showcase the tangible business outcomes you’ve gained.
Partnering with the MTI Team
Effortless Business Focus
You can focus on your core business activities while we take care of the day-to-day management
Efficiency Through Stability
Save time, reduce costs and increase efficiency while ensuring that your infrastructure is always up and running smoothly
Stress-Free
Operations
Benefit from hassle-free, worry-free operations while our team of experts are dedicated to managing your infrastructure
Driving Your
Business Forward
Experience the business benefits and measurable results that drive your business forward
Why MTI?
Streamlined Support
Our Managed Services division offers remote infrastructure support, monitoring, and management solutions, making IT management less daunting.
Unrivalled Expertise
Our team of highly qualified technical consultants, infrastructure specialists, and support engineers deliver unrivalled expertise, experience, and service capability to provide the best possible outcomes.
Tailored Solutions
We offer bespoke, service-based solutions tailored to meet our customers unique technical requirements.
ITIL v4 Excellence
Where we exceed our customers’ expectations is by aligning every managed service with the globally recognised ITIL v4 Framework, complete with defined Service Level Agreements (SLAs).
This approach is widely acknowledged as the ‘gold standard’ for IT service management. It ensures that you follow industry best practices, employ mature and repeatable processes, and implement effective governance, which reduces the likelihood of errors and downtime.
With all the service levels we offer, you can rest assured that MTI delivers services in line with globally recognised industry standards, processes, and governance.
Who we help
End-to-End Cyber Security Solutions
Our managed service partnerships deliver best-in-class protection for your organisation





