Business Critical Support Services

Keep your business critical resources running at optimal levels

The business critical challenges

Unmanaged IT environments can leave your business open to significant risk. The spiraling costs of support contracts managed by Original Equipment Manufacturers (OEM’s) can leave your organisation at further risk of downscaling support or looking too costly and often unskilled internal resources to manage business critical IT systems.

Minimum risk – optimal results

Our system support service delivers true business value. Here at MTI, we understand business critical IT, which is why we offer a responsive and flexible service to support you based on your business outcomes. Working extensively with you in partnership, we can provide a seamless, joined-up service that covers both hardware and software maintenance whether you are using physical or virtual machines.

The MTI difference

Delivering comprehensive support, our support packages can:

Reduce the costs of retaining in-house expertise or complement their skills

Reduce OEM support costs whilst improving service levels

Reduce supplier list, managing one relationship that can deliver optimal results for your business

Support your business to retain high level, predictable business operations

Obsolete version support

Keeping your business running

We have extensive knowledge and experience across a broad range of platforms including DELL EMC, VMware, Microsoft and Linux, working within incident and problem resolution, system build and configuration, monitoring and automation, business continuity and more.

Get in touch

For further information on our Business Critical Support Services, please contact us.