By choosing MTI to provide a fully managed service, MeteoGroup now has a peace of mind that its infrastructure is being managed by professionals 24/7/365. The infrastructure team at MeteoGroup were also able to implement changes swiftly and easily due to the service management capabilities embedded in the managed service.
Tasks like creating a new virtual machine (that previously took up to 1 week), are now provisioned almost immediately due to the self-service interface. MeteoGroup’s internal teams now have more time to invest in business value creation including developing new leading-edge services built on its brand values of “Technological innovation, data accuracy, expertise and reliability”.
MTI has invested significantly in dedicated expertise to support its customers IT environment and leverage over 25 years of experience. MeteoGroup and MTI have developed a strong partnership in recent years and relies on MTI’s specialist services knowledge and expertise to help them maximise the investment made on technology.
MTI’s expertise, understanding of technology and focus on customer satisfaction is what maintains the relationship. This is why MeteoGroup view MTI as a longterm technology partner to continually improve and strengthen the services it provides to its customers.