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Managed Services for Servers

MTI’s vital server analysis provides your organisation a service that allows you to react quickly, troubleshoot and fix server-related issues. You will be able to gain the proactive insights needed to spot trends and address issues before they hurt the business.

MTI Managed Services for Servers: Overview

MTI has the expertise and tools available to quickly implement analysis services to help optimise server, associated infrastructure, applications and virtualisation environments and requirements.

With MTI, organisations can not only deliver the extensive analysis coverage, but ensure these analysis efforts deliver the timely insights you need. Our comprehensive offerings feature:

  • SLA-based analysis and compliance reporting. We can map server performance data into SLA definitions, track against these metrics, and present this information via intuitive SLA compliance reports.
  • Alert escalation and flexible notification options. We can configure alerts to be automatically generated based on a broad range of criteria, and deliver alerts whenever thresholds are breached. We can have these alerts delivered to our staff, your team, or both—with complete granularity as to who receives which types of alerts and when.
  • Historical performance reporting. We can provide long-term archival and reporting of server performance data. This level of visibility is essential for proactive capacity planning, load balancing, and pre-emptive problem resolution.
  • Report generation. We can have a broad range of standard reports available for you in minutes.
  • We offer analysis services for all server and operation system environments such as Email, Web, Database, Application and Virtual Servers.

Our comprehensive analysis is available for the following server and operating system platforms:

  • Citrix
  • Cisco
  • Microsoft
  • VMware

MTI Managed Services for Servers: Key Benefits

MTI analyses 100's of server health checkpoints, including:

  • Availability, uptime
  • CPU, memory, disk
  • Processes, services, jobs, NLMs
  • Event and application logs
  • Message queues and screens
  • Print jobs and queues
  • Directory and file systems
  • Network interfaces
  • Performance counters and statistics

Your company can enjoy the benefits of server analysis—without creating any distraction from your organisations core responsibilities. With no training, product procurement or installation to worry about your staff can remain focused.

By providing proactive analysis, MTI can help your business prevent downtime and boost business performance.

Maximise your current server investments

Get the visibility you need to understand performance trends, reduce over-provisioning, and fully leverage your existing server resources.

Longer term, MTI can help quickly adapt our services as your server infrastructure objectives change. Whether you have newly deployed servers, new custom-developed server configurations, or are rolling out a new virtualisation initiative, we can ensure your analysis need/capabilities keep pace.

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